Make at-home testing
simple

Your users get a world-class testing experience that feels completely yours. You get enterprise-grade capabilities without the cost, complexity, or time to build it yourself.
NHS LogoSuperdrug LogoDepartment of Health LogoEquipsme LogoLloyds Pharmacy Logo

How it works

1. Users collect their samples at home

2. Samples are posted to our labs for analysis

3. Results delivered the way you want

Why Choose Thriva

  • 1
    Don’t lose customers to a poor testing experience

    Eliminate customer churn with professional testing experiences: Intuitive, pain-free and regulated kits ensure users feel confident and safe. Don’t lose your customers to a poor testing experience.

    Complete testing solution: From logistics to clinical safety, and supply chain management: We handle everything. Leave the white-label kits and result management to us so you can focus on your customers.

    Never turn away a customer with national testing reach: Using at-home capillary testing, nationwide at-home phlebotomy services, or 200+ clinic locations. Never say ‘no’ to a customer.

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  • 2
     Get to market fast with proven infrastructure

    One simple partnership: All complexity coordinated behind the scenes - deploy via our interface or integrate through API with complete white-label branding.

    Scale as you grow: Infrastructure that grows with you from pilot to hyperscaling, with pre-built panels or custom solutions deployed instantly.

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  • 3
    Proven excellence at scale

    All the experts, none of the overhead: Access proven testing specialists across all disciplines without hiring costs. Best-in-class supply chain with deeply integrated suppliers delivering excellence.

    Quality guaranteed with regulatory confidence: UKAS ISO 15189 accreditation for both capillary and venous testing, plus published validation studies. HL7-compliant error handling avoids regulatory blind spots competitors miss.

    Scale with complete audit protection: Every sample includes comprehensive documentation for regulatory scrutiny.

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  • 4
    Results without the worry

    Your choice of delivery: Admin portal, API integration, or branded customer interface with rich lifestyle data for complete health insights.

    Clinical governance options: Choose alert-based support for critical results or full medical oversight with qualified doctors and liability coverage.

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Value designed for your entire organisation

CEO/CCO

Cheap testing destroys LTV through poor experiences. Our single contract model eliminates billing complexity while protecting your customer acquisition investment with proven retention rates.

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Clinical team

Remote testing requires specialised clinical oversight that differs from traditional healthcare settings. At-home samples face unique challenges - postal transit considerations, capillary blood differences, and micro-sample processing - that demand purpose-built governance. Our NHS-approved workflows, venous-to-capillary validation, GMC doctor oversight, and full ISO accreditation ensure regulatory confidence.

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Product/Engineering team

Stop building diagnostics infrastructure from scratch. Our API-first platform integrates in weeks, not months - a complete white-label solution with full documentation and proven scalability.

API docs

Operations team

Poor at-home testing creates endless complaints and supply headaches. Our managed supply chain eliminates unidentifiable samples, lost kits and prevents the failed sample queries that damage your reputation.

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About Thriva for partners

  • Proven Scale

    Over 5 million at-home tests delivered - demonstrating robust infrastructure and operational excellence at enterprise scale

  • Competitively Selected

    Multiple NHS and national research contracts won through competitive tender processes - chosen over established competitors for our superior capabilities

  • Partnership Expertise

    Over 10 years of experience powering partners' at-home testing solutions - deep knowledge in white-label diagnostics and platform integration

Feedback from our partners

The collaboration between LloydsPharmacy Online Doctor and Thriva is set to reshape the way patients approach their health.  By offering actionable insights and fostering a proactive approach to well-being, at-home blood-testing through this partnership will empower individuals to make informed decisions about their health, ultimately leading to healthier, happier lives.
Andy Sloman, CEO of LloydsPharmacy Online Doctor
Thriva has been a fantastic partner for BioID, adaptable, responsive, and always supportive. We moved our business to Thriva because their platform helps us deliver a smoother customer experience. With their extensive phlebotomy network providing nationwide coverage, we can support clients wherever they are, ensuring we can meet our growth goals and strategic objectives.
David Standing  Co-Founder , Bio-ID

FAQs

Results in 72 hours

66 hours average time taken from sample collection to results available to the customer

96.2% success rate

96.2% of biomarkers processed successfully using our new automatic blood draw device

Leading brands choose Thriva

See how our at-home testing delivers results and drives success.